Veterinary Care Assistant

Medivet Group; City Of London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading veterinary care provider is seeking a Veterinary Care Assistant to support nurses and vets in delivering exceptional patient care. You will work 40 hours a week, demonstrating teamwork and client care skills while ensuring compliance with operational standards. This role offers a dynamic environment with a focus on both animal care and professional development. Join a caring community committed to making a real difference in veterinary care.

Benefits

Health cash plan

Life Assurance

24-hour counselling access

5 weeks' annual leave

Interest free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products

Qualifications

• Experience working in a team and building positive relationships.
• Ability to provide exceptional care to clients and patients.
• Skills to remain calm under pressure.

Responsibilities

• Provide a gold standard service to patients and clients.
• Maintain cleanliness of the clinical environment.
• Prepare medical equipment for procedures.
• Deliver patient monitoring and everyday care.

Skills

Teamwork

Client care

Calm under pressure

Task prioritization

Flexibility

Regulation compliance understanding

Job description

As a Veterinary Care Assistant (VCA) you will support the nurse and vets with in‑patient procedures and pet care delivering exceptional care always there to our clients, patients, and colleagues. As a Veterinary Care Assistant, you will be an integral part of the practice team. Working with our Veterinary Surgeons, qualified Nurses, and Student nurses to provide exceptional care to our patients.

Responsibilities

• 40 hours a week and some weekends and Bank Holidays based at the West Green practice.
• Provide a gold standard service to our patients and clients.
• Following cleaning protocols to maintain cleanliness of the clinical environment.
• Preparing and maintaining medical equipment.
• Consistently deliver exceptional care to clients.
• Support with operations and procedures.
• Deliver patient monitoring and care, including everyday care: walking, toileting and feeding.
• Ensure the completion of all pre and post operation activity.
• Complete patient transfers to out of hours or enhanced care.
• Dispense any medication required under the guidance of the Veterinary team.
• Ensure compliance with all regulatory, practice and operational standards.

Qualifications

• Experience of working as part of a team and building positive working relationships with colleagues.
• Able to provide exceptional care to clients and patients.
• Client care skills, with the ability to remain calm under pressure.
• Able to prioritise a range of tasks and own workload.
• Flexible and willing to learn.
• An understanding of the purpose and importance of regulation and compliance.

Benefits

• Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
• Life Assurance 3 x salary.
• Access to 24-hour counselling by phone or in person should you feel you need support.
• 5 weeks' annual leave plus Bank Holidays, rising to 6 weeks with length of service.
• An additional 'Day for You', a paid day's leave for you to use as you wish.
• Interest free Season Ticket Loan.
• Cycle to Work scheme.
• Discounts on Medivet products and services.

Medivet is a leading veterinary care provider, with practices across the UK including a number of 24‑hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain. We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that's always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. Being part of Medivet means being part of a forward‑thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team. This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.