Veterans Mental Health Admin & Referrals Coordinator

The Methodist Church in Britain; Essex; Ibrido; GBP 20.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

27 days holiday + bank holidays

Pension up to 14.5%

NHS discounts and Blue Light Card

£8K relocation package

Season ticket loans

Supervision and support

Inclusive community and equality nets

Mental health and wellbeing services

Descrizione del lavoro

Essex Partnership University NHS Foundation Trust is seeking an Administrator to join the Op COURAGE team, providing frontline telephone and inbox handling, referrals, and booking assessments. The role supports leadership meetings, minutes, and organisational tasks while handling confidential information with care.

The post welcomes job share applications and requires Five GCSEs plus prior admin experience. Knowledge of IT systems and MS Office is essential.

Competenze

• Five GCSEs and prior admin experience are required.
• Experience of providing admin support.

Mansioni

• Act as first point of contact by telephone for internal and external queries.
• Open and sort incoming emails and post, escalating queries to the leadership team.
• Set up referrals on clinical systems and upload them into the service.
• Contact patients to book assessments and keep records of bookings.
• Support meetings for the leadership team, including circulating papers and taking notes.
• Organise meetings and events, book venues and catering, and attend on the day.
• Support the leadership team with administrative tasks.
• Work autonomously to manage workload and prioritise tasks.
• Maintain service records and confidentiality on the electronic patient records system.
• Provide information for reports and data on the service and its delivery.
• Collaborate with partner organisations, service users, carers, clinicians and Trust colleagues.

Conoscenze

IT proficiency

MS Office

Communication

Formazione

Five GCSEs

Strumenti

Clinical systems

Descrizione del lavoro

Essex Partnership University NHS Foundation Trust is seeking an Administrator to join the Op COURAGE team, providing frontline telephone and inbox handling, referrals, and booking assessments. The role supports leadership meetings, minutes, and organisational tasks while handling confidential information with care.

The post welcomes job share applications and requires Five GCSEs plus prior admin experience. Knowledge of IT systems and MS Office is essential.