Admin Assistant | Coventry and Warwickshire Partnership NHS Trust

Coventry and Warwickshire Partnership Trust; Rugby; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual Leave

Learning & Development

Cycle to Work

Gym Membership

NHS Discounts

Wellbeing Support

Staff Networks

Job summary

Coventry and Warwickshire Partnership NHS Trust is seeking an Admin Assistant to join the Veterans Mental Health Team in the West Midlands. You will handle general administrative duties, answer calls and emails, manage appointments, and maintain records to ensure smooth service delivery.

You’ll work with clinicians to provide a warm, professional experience for veterans and their families, supporting efficient administrative workflows and data entry within a busy environment.

Qualifications

• Demonstrates ability to provide general administrative support.
• Able to answer calls and emails and manage appointments.
• Maintains accurate records and supports clinical teams.

Responsibilities

• Answer calls and emails and manage appointments.
• Maintain accurate records and support clinical teams.
• Provide secretarial and administrative support within service timescales.
• Organise and service meetings/events as required.
• Procurement and stock handling for supplies.
• Provide cross-cover across both pathways as needed.

Skills

Organised

Approachable

Compassionate

Team player

Tools

Word-processing

Data entry

Job description

Admin Assistant | Coventry and Warwickshire Partnership NHS Trust

Company:

Company: Coventry and Warwickshire Partnership Trust

Exciting opportunity for an enthusiastic Administrator to join our Veterans Mental Health Team, supporting veterans and their families across the West Midlands.

As one of the first points of contact for many of the veterans accessing our service, you will play a really important role in making sure they receive a warm, professional and supportive experience from the very first contact.

Working alongside our dedicated team of clinicians, your role will include a range of general administrative duties, including answering calls and emails, managing appointments, maintaining accurate records, supporting clinical teams, data entry and helping the service run smoothly day to day.

But this role is about much more than administration — you'll be part of a team that genuinely cares about the work we do and the veterans we support.

We are a passionate, hard-working and supportive team who take our work seriously… but we also believe in having great fun along the way! If you're organised, approachable, compassionate and enjoy working as part of a team, we'd love to hear from you.

Come and join us and be part of something that makes a real difference to the lives of veterans and their families.

To provide efficient secretarial and administrative support to the clinical team, adhering to procedures and processes within service timescales, whilst operating within a busy and demanding environment.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

• Work effectively as a team member.
• Provide an administrative serviceacross both pathways of the service, (urgent and non-urgent)including: word-processing, drafting and producing for example meeting notes, reports, letters and business documents from either audio or copy sources.
• Undertake general office duties as required including filing, photocopying, collating and distributing information, receipt and distribution of incoming and outgoing mail.
• Operate and maintain a robust, accurate and secure filing system that is easily accessible by all staff.
• Maintain spread sheets and databases including the production of regular information reports
• Linking in with NHS colleagues within our partnership including BSMHFT and LPFT and our Military Charity partners including Walking with the Wounded and The Ripple Pond.
• Be responsible for organising and servicing meetings / events as required, including room bookings, taking accurate notes, transcription and circulation as appropriate
• Procurement - order stationery, clinical supplies and equipment stock
• Use own initiative to meet tight deadlines
• Provide flexible administrative and clerical cover as required. This will involve working occasionally in both pathways, to provide cross cover arrangements.

This advert closes on Tuesday 13 Oct 2026

Coventry and Warwickshire Partnership Trust

Coventry and Warwickshire Partnership Trust