Vet Receptionist — Full‑Time, London Practice

MedMatch; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading independent veterinary practice in London is seeking a full-time Veterinary Receptionist to provide excellent customer service and care for clients and their pets. Responsibilities include managing appointments, handling client inquiries, and maintaining records with RX Works software. Ideal candidates should have experience in a similar role, be organized, and genuinely enjoy working with animals. The position offers up to £30,000 per annum and requires working 40 hours per week, including weekends.

Qualifications

• Previous experience in a veterinary receptionist or similar role.
• Must genuinely enjoy working with animals and their owners.
• Confident communicator with a friendly, calm manner.

Responsibilities

• Assist with appointment scheduling and general client queries.
• Promote the practice’s Healthcare Plan and book follow-ups.
• Manage payment processing and finance applications.
• Respond to client emails and social media queries.

Skills

Confident communicator

Highly organised

Multitasking

Friendly manner

Experience with RX Works

Tools

RX Works

Job description

A leading independent veterinary practice in London is seeking a full-time Veterinary Receptionist to provide excellent customer service and care for clients and their pets. Responsibilities include managing appointments, handling client inquiries, and maintaining records with RX Works software. Ideal candidates should have experience in a similar role, be organized, and genuinely enjoy working with animals. The position offers up to £30,000 per annum and requires working 40 hours per week, including weekends.