Vet Receptionist: Client Care Champion (Part-Time)

IVC Evidensia Group; East Midlands; Hybride; GBP 10 000 - 14 000; Temps partiel

Avantages offerts par ce poste

6.6 weeks' annual leave + birthday off

Holiday allowance increasing with long

Family-friendly policies including mat

Healthcare Cash Plan and Cycle to Work

Inspiring vet care Academy learning

Discounted veterinary care

Green Cars salary sacrifice scheme and

Résumé du poste

Pride Veterinary Referral Centre - Derby is seeking a friendly and organised Receptionist to join our team on a part-time fixed term contract for 9 months. You will be the first point of contact for clients, managing appointments and inquiries with a welcoming, professional approach.

The role involves supporting both client care and administrative tasks in a busy referral centre that offers specialist veterinary services.

Qualifications

• Experience in a customer-facing role with a focus on service and attention to detail.
• Excellent communication, professional and welcoming manner.
• Ability to manage multiple tasks in a busy environment.

Responsabilités

• Manage appointments and handle client enquiries by phone and in person.
• Take referrals and assist clients with queries while ensuring a positive client journey.
• Handle payments and support colleagues to maintain smooth clinic operations.

Connaissances

Communication skills

Customer service

Multitasking

Team player

Proactive

Description du poste

Pride Veterinary Referral Centre - Derby is seeking a friendly and organised Receptionist to join our team on a part-time fixed term contract for 9 months. You will be the first point of contact for clients, managing appointments and inquiries with a welcoming, professional approach.

The role involves supporting both client care and administrative tasks in a busy referral centre that offers specialist veterinary services.