Vet Receptionist & Client Care Champion

IVC Evidensia; Atherstone, Tamworth, Castle Bromwich; On-site; GBP 24,000 - 25,000; Full time

Benefits offered by this job

Annual leave

Birthday off

Pension scheme

Discounted care

Wellbeing programme

Learning & development

Job summary

Oakfield Vets in England is seeking a Receptionist to join the Oakfield Veterinary Group on a full-time fixed-term basis for 6 months. You will be the first point of contact, delivering a welcoming and professional experience as you manage appointments and client communications.

Working patterns include Monday to Friday with a Saturday rota; you will collaborate with clinical and non-clinical colleagues to ensure a smooth client and patient journey. Prior customer-facing experience is valued.

Qualifications

• Experience in a customer-facing role is essential.
• Excellent communication and a welcoming manner.
• Ability to multitask in a busy environment.

Responsibilities

• Greet clients and patients
• Answer phones and handle inquiries
• Book appointments and manage admin duties
• Maintain reception/waiting areas

Skills

Customer service

Communication

Organised

Teamwork

Job description

Oakfield Vets in England is seeking a Receptionist to join the Oakfield Veterinary Group on a full-time fixed-term basis for 6 months. You will be the first point of contact, delivering a welcoming and professional experience as you manage appointments and client communications.

Working patterns include Monday to Friday with a Saturday rota; you will collaborate with clinical and non-clinical colleagues to ensure a smooth client and patient journey. Prior customer-facing experience is valued.