Vet Practice Manager: People & Operations Leader

IVC Evidensia; March; Presencial; GBP 36.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

6.8 weeks’ holiday including bank2

Private medical insurance

Enhanced family leave and pay

Pension scheme

Cycle to Work

Retail discounts

Reduced-cost veterinary care

Descripción de la vacante

Amical Vets in March, part of IVC Evidensia, is hiring a permanent Practice Manager to lead the non-clinical operations and work closely with clinical leadership to ensure smooth day-to-day running and a superb client experience. This full-time role is 40 hours per week, Monday to Friday, with no weekends or out-of-hours.

You will manage operations, people and compliance, delivering strong performance and a positive culture that enables clinicians to provide excellent care.

Formación

• Proven experience in a management role, ideally within healthcare, veterinary, or service-led environments.
• Strong people management skills, including performance management and team development.
• Good operational and organisational capability, with the ability to manage competing priorities.
• Experience handling complaints, change, and complex situations with confidence.
• Strong communication and stakeholder management skills.

Responsabilidades

• Lead the non-clinical operations of the practice, working closely with clinical leadership to ensure efficient day-to-day running.
• Oversee people management, compliance, and performance to achieve service objectives.
• Create a positive culture that enables clinical teams to deliver excellent care.

Conocimientos

Management experience

People management

Operational leadership

Communication

Stakeholder management

Descripción del empleo

Amical Vets in March, part of IVC Evidensia, is hiring a permanent Practice Manager to lead the non-clinical operations and work closely with clinical leadership to ensure smooth day-to-day running and a superb client experience. This full-time role is 40 hours per week, Monday to Friday, with no weekends or out-of-hours.

You will manage operations, people and compliance, delivering strong performance and a positive culture that enables clinicians to provide excellent care.