Vet Clinic Client Care Specialist (4-day Week)

IVC Evidensia Group; Hailsham; Hybride; GBP 18 000 - 23 000; Plein temps

Avantages offerts par ce poste

Annual leave + birthday off

Healthcare plan

Cycle to Work

Learning and development

Discounted veterinary care

Résumé du poste

Highcroft Vets in Hailsham is seeking a friendly Receptionist to welcome clients and pets, manage bookings, answer enquiries and support client communications across the practice. You will work with two vets, two nurses and two student nurses, in a collaborative team.

The role offers 30-35 hours over four days, with a 1 in 5 Saturday morning rota, and full or part-time permanent contracts. Experience in a customer-facing role is valued; no prior animal care experience is required.

Qualifications

• Reception experience in a busy environment.
• Strong communication with clients and colleagues.
• Ability to multitask and stay calm under pressure.

Responsabilités

• Greet clients and their pets in a friendly, professional manner.
• Manage registrations, appointments and enquiries.
• Support client communications and insurance forms where needed.

Connaissances

Excellent communication skills

Customer-facing experience

Organised and personable

Description du poste

Highcroft Vets in Hailsham is seeking a friendly Receptionist to welcome clients and pets, manage bookings, answer enquiries and support client communications across the practice. You will work with two vets, two nurses and two student nurses, in a collaborative team.

The role offers 30-35 hours over four days, with a 1 in 5 Saturday morning rota, and full or part-time permanent contracts. Experience in a customer-facing role is valued; no prior animal care experience is required.