Client Care Receptionist — Join a Caring Vet Team

IVC Evidensia; Hailsham; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

6.6 weeks’ annual leave

Birthday off

Pension scheme

Healthcare cash plan

Cycle to Work

Learning and development

Job summary

inspiring vet care in the UK’s premier vet care provider is seeking an organised Receptionist for Highcroft Vets in Hailsham, East Sussex. The role is permanent, full- or part-time, with shifts across 0800–1900 and some Saturdays, supporting appointment management, client communications and a smooth client journey.

You will join a supportive team of vets, nurses and client care colleagues, delivering friendly, professional service and exceptional care for our animal patients while developing

Qualifications

• Experience in a customer-facing role with attention to detail.
• Excellent communication and a welcoming manner.
• Ability to manage multiple tasks in a busy environment.

Responsibilities

• Greet clients and their pets, manage appointments and inquiries.
• Support client communications and insurance forms.
• Collaborate with vets, nurses and practice manager to ensure smooth client journey.

Skills

Customer service

Communication skills

Organised

Teamwork

Job description

inspiring vet care in the UK’s premier vet care provider is seeking an organised Receptionist for Highcroft Vets in Hailsham, East Sussex. The role is permanent, full- or part-time, with shifts across 0800–1900 and some Saturdays, supporting appointment management, client communications and a smooth client journey.

You will join a supportive team of vets, nurses and client care colleagues, delivering friendly, professional service and exceptional care for our animal patients while developing