Premium Veterinary Receptionist — 4-Day Week

Dnavetcare; Greater London; Hybrid; GBP 27,000 - 32,000; Full time

Benefits offered by this job

5.6 weeks annual leave

Perkbox

Health & Dental cashback

Job summary

DNA Vetcare in Streatham Hill is seeking a Veterinary Receptionist to greet clients and manage appointments for a busy, high-end 24-hour hospital. You will provide a warm welcome to clients, assist with medication collections, and support the veterinary team to ensure a smooth client journey.

The role requires a confident, empathetic communicator with a genuine love of animals and superb organisation. Day shifts, 4 days a week, with 1 in 2 weekends and possible negotiation on hours.

Qualifications

• Proven experience in a demanding, client-facing role (veterinary or hospitality an asset).
• Excellent communication and interpersonal skills with a friendly, reassuring manner.
• Ability to stay calm and professional in busy reception environments.

Responsibilities

• Greet clients and their pets with warmth and professionalism.
• Manage reception desk, appointments, and client queries.
• Handle payments, insurance claims, and medical records with care.

Skills

Customer service

Communication

Calm under pressure

Empathy

Tools

RX Works

Job description

DNA Vetcare in Streatham Hill is seeking a Veterinary Receptionist to greet clients and manage appointments for a busy, high-end 24-hour hospital. You will provide a warm welcome to clients, assist with medication collections, and support the veterinary team to ensure a smooth client journey.

The role requires a confident, empathetic communicator with a genuine love of animals and superb organisation. Day shifts, 4 days a week, with 1 in 2 weekends and possible negotiation on hours.