Vehicle Service Advisor | Volvo Training & Career Growth

ASI Recruitment Ltd; Oxford; Vor Ort; GBP 30.000 - 33.000; Vollzeit

Benefits dieser Stelle

Annual leave

Pension

Life insurance

Vehicle discounts

Rewards platform

Employee support

Private medical

Training program

Volvo training

Zusammenfassung

ASI Recruitment Ltd. is recruiting a Service Advisor for a busy main dealer in Oxford. The role focuses on welcoming customers, booking services, and maintaining excellent service standards throughout the vehicle service experience.

You'll liaise with technicians, provide repair estimates, and identify upselling opportunities to maximise workshop revenue while delivering a smooth customer journey from drop-off to collection.

Qualifikationen

• Previous motor trade experience is preferred, but not essential for a Service Advisor role.
• Strong customer service background with excellent communication skills.
• Ability to handle multiple priorities and stay organised.

Aufgaben

• Be the first point of contact for customers bringing their vehicles for servicing and repairs.
• Build relationships and provide high standard customer service.
• Book workshop appointments and liaise with technicians to update customers.

Kenntnisse

Customer service

Communication

Organisational skills

Professional approach

Willingness to learn

Upselling

Jobbeschreibung

ASI Recruitment Ltd. is recruiting a Service Advisor for a busy main dealer in Oxford. The role focuses on welcoming customers, booking services, and maintaining excellent service standards throughout the vehicle service experience.

You'll liaise with technicians, provide repair estimates, and identify upselling opportunities to maximise workshop revenue while delivering a smooth customer journey from drop-off to collection.