Vehicle Service Advisor — Customer Care & Workshop Liaison

Land Rover; Leicester; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Enhanced Holiday Entitlement – 33 days

Maternity, Paternity and Adoption Pay

Career Development

Long Service recognition every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary /社区 work

Job summary

Sytner Group in Leicester is seeking a motivated Service Advisor to join our Audi Leicester team. You will be the vital link between customers and the workshop, informing and consulting on servicing, updating customers at every stage, and liaising with technicians to confirm vehicle statuses.

The role emphasizes customer care, rapport-building, and a willingness to learn. Training is provided through in-house teams and manufacturer courses to support your career progression.

Qualifications

• Excellent customer care and communication skills.
• Strong organisational and administrative abilities.
• Willingness to learn with in-house training and manufacturer courses.

Responsibilities

• Inform and consult on vehicle servicing and keep customers updated at every stage.
• Liaise with technicians/workshop control about vehicle statuses.
• Ensure vehicles are ready on time and provide best advice on products and services.

Skills

Customer service

Organisational skills

Attention to detail

Willingness to learn

Tools

Kerridge

Job description

Sytner Group in Leicester is seeking a motivated Service Advisor to join our Audi Leicester team. You will be the vital link between customers and the workshop, informing and consulting on servicing, updating customers at every stage, and liaising with technicians to confirm vehicle statuses.

The role emphasizes customer care, rapport-building, and a willingness to learn. Training is provided through in-house teams and manufacturer courses to support your career progression.