Vehicle Progressor & Handover Specialist

Renault Retail Group UK Ltd; Greater London; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

33 days' annual leave including Bank/H

Pension scheme with life assurance

Staff discounts on vehicles, parts, &

Job summary

Renault Retail Group UK Ltd, at Renault Enfield, is seeking a Vehicle Progressor/Handover Specialist to coordinate vehicle preparation and handovers from purchase to collection. You will work with the New Car and Used Car Sales teams to ensure a professional and well-organised customer experience throughout the handover process.

The role provides exposure to day-to-day operations of a franchised dealership sales department, with opportunities to learn about lead management, vehicle sales

Qualifications

• Experience in vehicle handover or automotive support preferred.
• Full UK driving licence required.
• Experience in a franchised dealership environment is beneficial but not essential.

Responsibilities

• Progress vehicle orders from sale to customer handover.
• Ensure vehicles are prepared and presented to dealership standards.
• Welcome customers and support handover appointments.
• Liaise with customers and sales colleagues to ensure a smooth journey.
• Coordinate vehicle preparation and accessory fitting in line with orders.
• Support the presentation and online marketing of used stock, including photos.
• Maintain vehicle demonstration and display standards.
• Process handover documentation accurately and efficiently.
• Assist with ECOS/ECOP vehicle handovers and returns administration.
• Manage vehicle keys, parking and movements around the site.

Skills

Customer-focused

Organised and detail-oriented

Communication skills

Multitasking

Job description

Renault Retail Group UK Ltd, at Renault Enfield, is seeking a Vehicle Progressor/Handover Specialist to coordinate vehicle preparation and handovers from purchase to collection. You will work with the New Car and Used Car Sales teams to ensure a professional and well-organised customer experience throughout the handover process.

The role provides exposure to day-to-day operations of a franchised dealership sales department, with opportunities to learn about lead management, vehicle sales