Valet Manager

Big Motoring World Group; Cannock Wood; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Development opportunities

Supportive working environment

Uniform provided

BIG Rewards discounts

Job summary

Big Motoring World Group in Cannock is seeking a hands-on Valet Manager to lead the valeting team, ensure vehicles are cleaned to high standards and presented to customers on time.

This role combines supervision with practical oversight, coordinating workloads with workshop and preparation teams, enforcing health and safety, and delivering consistent quality. A Full UK Driving Licence is required, and candidates should be able to meet DVLA checks.

Qualifications

• Experience in valeting or vehicle preparation.
• Proven leadership of a team.
• Ability to manage workloads and meet deadlines.
• Strong attention to detail and quality standards.
• Knowledge of health and safety practices.
• Full UK Driving Licence; DVLA check required.

Responsibilities

• Supervise the valeting team, allocate workloads and monitor productivity.
• Ensure vehicles are valeted to standards and completed on time.
• Perform regular quality checks on vehicle presentation.
• Provide training, guidance and support to team members.
• Address performance, attendance and timekeeping issues.
• Plan workloads to maintain efficient vehicle flow.
• Collaborate with workshop and prep teams daily.
• Monitor performance against daily targets and communicate progress.
• Report delays or hazards to management.
• Maintain a clean, safe working environment and follow safety procedures.

Skills

Valeting experience

Team leadership

Attention to detail

Workload management

Health and safety knowledge

DVLA driving licence

Communication

Job description

Location: Cannock
Job Types: Full-time
Pay: £31,000.00-£35,000.00 per year
Licence/Certification: Manual, UK Driving Licence (required)

About The Role

As a Valet Manager, you will be responsible for overseeing the day-to-day operations of the valeting team, ensuring vehicles are cleaned, prepared and presented to a high standard before reaching our customers.

This is a hands-on supervisory role where you will lead the team, manage workloads, maintain quality standards and ensure vehicles are prepared efficiently to meet customer delivery deadlines.

Key Responsibilities

• Supervise and support the valeting team, allocating workloads and monitoring productivity.
• Ensure vehicles are valeted to company standards and completed within agreed timescales.
• Carry out regular quality checks to ensure vehicles meet our presentation standards.
• Provide training, guidance and support to team members.
• Address performance, attendance and timekeeping issues where required.
• Plan and prioritise workloads to maintain an efficient flow of vehicles.
• Work closely with workshop and preparation teams to support daily operations.
• Monitor team performance against daily targets and expectations.
• Communicate daily priorities, targets and vehicle progress to the team and management.
• Report any delays, issues, hazards or equipment faults to management.
• Maintain a clean, organised and safe working environment.
• Ensure health and safety procedures are followed and equipment and chemicals are used correctly.

Person specification

• Has previous experience within a valeting or vehicle preparation environment.
• Has experience supervising or leading a team.
• Has excellent attention to detail and takes pride in the quality of their work.
• Can effectively organise workloads and manage competing priorities.
• Is confident communicating with both team members and management.
• Can motivate a team and lead by example.
• Has a strong understanding of health and safety within a working environment.
• Can work effectively in a fast-paced environment and meet deadlines.
• Is reliable, organised and committed to maintaining high standards.
• Hold a Full UK Driving Licence - Any job offer that requires driving company vehicles is subject to a DVLA check, and applicants with six or more penalty points or a previous disqualification may not meet our insurance requirements and therefore may not be eligible for employment.

Why Join Big Motoring World?

• Competitive pay and benefits
• Opportunities for development and progression
• A supportive and friendly working environment
• Uniform and training provided
• BIG Rewards: Get exclusive discounts from hundreds of retailers