Utilities Service Coordinator — Logistics Growth

V7 Recruitment; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency is looking for a Utilities Service Coordinator to join a logistics team in the United Kingdom. This permanent role involves handling various utility-related queries, supporting invoice processing, and maintaining accurate records. Ideal candidates will assist higher-level coordinators and escalate complex issues. This position offers a great opportunity for personal growth within a thriving business environment.

Responsibilities

• Handle inbound and outbound phone calls, emails, and written correspondence.
• Log, triage, and track utility-related queries and service requests.
• Support invoice processing, data entry, and document management.
• Maintain accurate records within the Utilities Management System (UMS).
• Assist with Change of Tenancy (COT) administration.
• Support Level 2 and Level 3 Coordinators with case preparation.
• Escalate non-standard or complex issues appropriately.
• Undertake Level 2 tasks only under supervision.

Job description

A recruitment agency is looking for a Utilities Service Coordinator to join a logistics team in the United Kingdom. This permanent role involves handling various utility-related queries, supporting invoice processing, and maintaining accurate records. Ideal candidates will assist higher-level coordinators and escalate complex issues. This position offers a great opportunity for personal growth within a thriving business environment.