Utilities Scheduler: Weekend Route Optimizer & Customer Care

Go Traffic Management Limited; Warrington; Híbrido; GBP 25.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package

Equal Opportunity Employer

Armed Forces friendly

Descripción de la vacante

Network Plus is seeking an Utilities Scheduler in Warrington (Lingley Mere) to plan and coordinate work streams, liaising with internal and external customers to keep projects on track. The role requires shift work and weekend rota coverage, with a competitive salary and full benefits.

You will input data into works management systems, generate reports, and ensure service levels are met. This full-time position offers a supportive team, opportunities to improve routing and productivity, and a

Responsabilidades

• Take ownership of the workstreams, coordinating the work from receipt, through to job completion
• Schedule work orders in accordance with SLA’s, whilst optimising travel routes and increasing productivity
• Provide customer service to both internal and external customers via telephone and webchat
• Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
• Ensure that all the client and operational requirements are met in a professional and efficient manner
• Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
• Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
• Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
• Ensure that safety issues are reported in line with Company procedures

Descripción del empleo

Network Plus is seeking an Utilities Scheduler in Warrington (Lingley Mere) to plan and coordinate work streams, liaising with internal and external customers to keep projects on track. The role requires shift work and weekend rota coverage, with a competitive salary and full benefits.

You will input data into works management systems, generate reports, and ensure service levels are met. This full-time position offers a supportive team, opportunities to improve routing and productivity, and a