User-Centric Digital Experience Designer
Wokingham Borough Council
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Benefits offered by this job
Job summary
Wokingham Borough Council invites a Digital Experience Designer to join the Digital Experience team on a 12-month fixed-term contract. You will craft user-centred content, run research to shape journeys, and ensure accessible, evidence-based digital services for residents, businesses and staff.
You will work across websites, intranet and forms, while collaborating with stakeholders to test services and improve output quality.
Qualifications
- Creating user-centred digital experiences and content design
- Conducting user research and usability testing to inform decisions
- Applying information architecture and navigation design principles
- Ensuring accessibility and WCAG compliance across digital outputs
- Collaborating with stakeholders and managing competing priorities
Responsibilities
- Create and deliver high-quality, on-brand digital content drawing on evidence and research
- Develop intuitive user journeys to improve usability and accessibility
- Gatekeep online content to ensure brand, accessibility and usability standards
- Oversee website content, databases, forms and self-service tools for consistency
- Collaborate with stakeholders, test digital services and drive improvements
- Support style guides, share digital guidelines and SEO best practices
Skills
Tools
Job description
Wokingham Borough Council invites a Digital Experience Designer to join the Digital Experience team on a 12-month fixed-term contract. You will craft user-centred content, run research to shape journeys, and ensure accessible, evidence-based digital services for residents, businesses and staff.
You will work across websites, intranet and forms, while collaborating with stakeholders to test services and improve output quality.
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