Urology Patient Pathway Assistant - Admin & Scheduling

OUH; Oxford; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is recruiting for a Band 3 Assistant Patient Pathway Administrator in the Urology department at Churchill Hospital, Oxford. The role is full time (37.5 hours) with a fixed term of one year and includes booking clinics, scheduling operating theatre lists and ensuring timely clinic letters reach patients.

You will work closely with clinical teams, handle patient communications by phone and email, and help manage daily emails and data quality.

Qualifications

• GCSE English and Maths, grades A-C.
• Previous admin experience, preferably NHS.
• Experience with IT systems and EPR.
• Proficient in MS Office applications.

Responsibilities

• Book new and follow-up outpatient/diagnostic appointments.
• Schedule patients into operating lists and clinics.
• Process clinic letters to patients and GPs.
• Handle daily emails and respond to patient queries.
• Add clinic capacity in the EPR as directed.
• Liaise with support services to avoid discrimination.

Skills

Communication

Attention to detail

Organisation

Education

GCSE English and Maths

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Oxford University Hospitals NHS Foundation Trust is recruiting for a Band 3 Assistant Patient Pathway Administrator in the Urology department at Churchill Hospital, Oxford. The role is full time (37.5 hours) with a fixed term of one year and includes booking clinics, scheduling operating theatre lists and ensuring timely clinic letters reach patients.

You will work closely with clinical teams, handle patient communications by phone and email, and help manage daily emails and data quality.