Urgent Care Service Advisor - Path to Health Advisor (6m)

Practice Plus Group Holdings Limited; Torquay; On-site; GBP 83,000 - 152,000; Full time

Benefits offered by this job

Physical and mental health support

Refer a friend scheme

Blue Light Card

Boundless card

Costco membership eligibility

Award winning ED&I programme

Training & Development

Tailored CPD training delivered via a 

Great development and career progress

6-month fixed-term contract

Job summary

Practice Plus Group is seeking a Service Advisor to join our Bristol contact centre on a 6‑month fixed‑term contract, with an immediate start. The role involves handling inbound and outbound calls to help patients access healthcare services and guiding them through their care journey.

You will perform patient safety calls to monitor wellbeing and escalate concerns when needed, with full training provided. Based in a fast-paced environment, you will support clinicians and patients alike, ensuring

Responsibilities

• Be the first point of contact for patients and healthcare professionals, providing support, reassurance and guidance.

Job description

Practice Plus Group is seeking a Service Advisor to join our Bristol contact centre on a 6‑month fixed‑term contract, with an immediate start. The role involves handling inbound and outbound calls to help patients access healthcare services and guiding them through their care journey.

You will perform patient safety calls to monitor wellbeing and escalate concerns when needed, with full training provided. Based in a fast-paced environment, you will support clinicians and patients alike, ensuring