Urgent Care Operations Lead – 24/7 Shropshire

HealthHero; Telford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare service provider in Telford is looking for an Operational Team Lead to join their Urgent Care Team. The role includes supervising the team, providing operational support, and ensuring high service quality. Candidates should possess strong communication skills and the ability to remain calm under pressure. This is a full-time position with a competitive salary and various employee benefits.

Benefits

Competitive base salary

Discretionary staff bonus scheme

Generous holiday entitlement

Company Pension Scheme

Life Assurance

Qualifications

• Strong leadership abilities to guide the Urgent Care team.
• Experience in healthcare or team leadership roles.
• The ability to resolve issues promptly during shifts.

Responsibilities

• Support and supervise the Urgent Care team.
• Guide health professionals towards achieving outcomes.
• Liaise with agencies to facilitate patient journeys.
• Coordinate resources to maintain service levels.

Skills

Excellent communication skills

Ability to work autonomously

Knowledge of healthcare policies

Calm under pressure

Job description

A healthcare service provider in Telford is looking for an Operational Team Lead to join their Urgent Care Team. The role includes supervising the team, providing operational support, and ensuring high service quality. Candidates should possess strong communication skills and the ability to remain calm under pressure. This is a full-time position with a competitive salary and various employee benefits.