Urgent Care Clerical Officer

Bolton Nhs Foundation Trust; Farnworth; On-site; GBP 21,000 - 27,000; Full time

Job summary

Bolton NHS Foundation Trust is seeking an urgent care clerical worker to provide comprehensive support to health professionals in busy reception areas and urgent care departments. You will input and retrieve patient data, maintain PAS records, and locate clinical notes while ensuring accuracy and confidentiality.

This role requires a polite, professional manner, good IT skills, and flexibility for shift patterns including evenings, weekends, and nights.

Qualifications

• Experience in an NHS clerical environment is desirable.
• Able to work as part of a team and on own initiative.
• Excellent data input and IT literacy are essential.
• Reliable and punctual with flexible approach to shifts.
• Strong communication and courteous interpersonal skills.

Responsibilities

• Input and retrieve patient data on trust IT systems with accurate records.
• Ensure accurate data input on PAS system, matching to national spine data.
• Identify, locate and retrieve clinical notes from filing areas.
• Perform safeguarding searches as required.
• Oversee electronic scanning and indexing of medical records.

Skills

Polite disposition

IT literacy

Attention to detail

Teamwork

Reliability & punctuality

Flexible shift work

Education

Experience in NHS clerical environment

Tools

PAS system

Trust IT systems

Job description

The post holder will work as a member of the Urgent Care Clerical team providing comprehensive support to health professionals within the Urgent Care Departments and being the first point of contact on our busy reception areas. You will be responsible for a range of clerical duties outlined in the Job description. As you are the first face that the visitors will see on arrival you must have a polite and courteous disposition. A professional and presentable manner is required. Sound IT and communication skills are essential, as well as the ability to follow instruction and a willingness to learn. The ability to work as part of a team and on your own initiative is a must, accurate data input and attention to detail are essential. You should be reliable, punctual and flexible, as full shifts are worked including weekends, evenings, bank holidays and night shifts. You will be required to work flexibly to meet the service demand. Please note: As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)Main duties of the job The role and related duties and responsibilities are detailed as follows:- Working on busy reception areas covering ED and Acute Assessment areas.

• Input and retrieval of patient data on trust IT systems. Information relating to the attendance, discharge or transfer to be completed in a timely and accurate manner within the appropriate system.
• Ensuring accurate data input on PAS system, including tracing the patient against data held on the national spine.
• Identify, locate and retrieve clinical notes stored in filing areas.
• Complete appropriate safeguarding searches.
• Management of the electronic scanning system accurate scanning of medical records. We have a long and proud history of caring for generations of local people and can trace our roots all the way back to 1814 with the first hospital in Bolton - the Bolton Dispensary in the town centre.

Bolton NHS Foundation Trust was formed in 2008 and, in 2011, we became an integrated provider with community health services joining the trust. Covering a catchment area that also incorporates parts of Bury, Wigan and Salford, we deliver hospital and community based services from the Royal Bolton Hospital in Farnworth and from 20 health centres across Bolton, to a catchment population of 310,000+ people. The Royal Bolton Hospital is a major hub within Greater Manchester for women's and children's services and is the busiest single ambulance-receiving site in Greater Manchester. We're structured in four clinical divisions - Community Services, Families and Diagnostics, Medicine, and Surgery and are led by a Board of Directors. As an NHS Foundation Trust we're accountable to our members and have a Council of Governors to represent the views of patients, public, staff and partners. Buildings, names and models of care have changed over the centuries, but one thing has remained constant and is prevalent among our 6,718 staff members: the enduring commitment to providing the best health and care for the people of Bolton.