Ward Clerk

Bolton Nhs Foundation Trust; Bolton; On-site; GBP 20,000 - 23,000; Full time

Job summary

Bolton NHS Foundation Trust is seeking a courteous, customer-focused administrator for the paediatric department. You will manage patient records, assist with admissions and discharges, and act as the first point of contact for visitors.

The role requires excellent communication, strong organisation, and the ability to work within a multidisciplinary team. A willingness to learn and adapt in a busy hospital environment is essential.

Qualifications

• Excellent customer service skills.
• Excellent communication skills.
• Ability to prioritise own workload.
• Ability to work within a multidisciplinary team.

Responsibilities

• Assist with management of patient records.
• Support admissions and discharges.
• Provide a courteous face to visitors on arrival.
• Maintain computer literacy and use the trust's digital systems.

Skills

Customer service

Communication

Prioritisation

Teamwork

Computer literacy

Tools

Patient management system

Job description

We are responsible for Paediatric inpatients, Paediatric surgical day case, Paediatric assessment unit and Paediatric HDU., You will also be responsible for management of patient records, help facilitate admissions and discharges.

You will be required to work 37.5 hours per week and have excellent customer service skills and be familiar with the ward environment and etiquette. You also must have excellent communication skills and be able to prioritise your own workload and work within the multidisciplinary team.

As you are the first face that the visitors will see on arrival you must have a polite and courteous disposition.

You will also require to have good computer skills as you will be using the trust's digital systems such as patient management.

The vision of this Trust is to be recognised by the people of Bolton and beyond as an excellent provider of health and care services and a great place to work. We are striving to attract, recruit and retain high caliber staff which reflect our communities. We are an inclusive employer who trains and develops our staff in a positive learning environment. We aim to be inclusive and therefore applications form all sectors of the community are welcomed.