Community Health Admin Coordinator (GP OOH)

Mid Cheshire Hospitals NHS Foundation Trust; City of Edinburgh; On-site; GBP 22,000 - 26,000; Full time

Job summary

Mid Cheshire Hospitals NHS Foundation Trust is seeking an Operational Service Assistant to provide comprehensive administrative support to Community Teams, based primarily at the GP Out-of-Hours and Urgent Treatment Centre.

The role requires proactive workload management, cross-cover within the admin team, and effective liaison with internal and external services to ensure patient flow and service continuity.

Qualifications

• Five GCSEs grade A-C including English and Maths or equivalent.
• Proficient in Microsoft applications including Outlook, Word, Excel and PowerPoint.
• Knowledge of medical terminology.
• Level 3 Business Admin or Team Leading qualification.

Responsibilities

• Provide comprehensive administrative support to Community Teams and Clinical Services, including calls, referrals and patient flow.
• Coordinate referrals, appointments, records and MDT activity with internal and external services.
• Maintain relationships with stakeholders and support signposting as needed.
• Manage databases and assist audits and reporting; provide cross-cover within the admin team.
• Coordinate GP Out of Hours/Urgent Care rota and annual leave processes to ensure service continuity.

Skills

Verbal and written communication

Time management

Organisational skills

Problem solving

Confidentiality

Education

GCSE English and Maths (A-C)

Level 3 Business Admin or Team Leading

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Mid Cheshire Hospitals NHS Foundation Trust is seeking an Operational Service Assistant to provide comprehensive administrative support to Community Teams, based primarily at the GP Out-of-Hours and Urgent Treatment Centre.

The role requires proactive workload management, cross-cover within the admin team, and effective liaison with internal and external services to ensure patient flow and service continuity.