NHS Operational Admin Assistant – MCATS & Therapy Booking

Mcht; Crewe; Hybrid; GBP 26,000 - 27,000; Part time

Job summary

Central Cheshire Integrated Care Partnership (CCICP) is recruiting an enthusiastic Operational Services Admin Assistant to join the MCATS and Therapy Booking Team in Crewe. The role provides confidential administrative support and coordinates patient referrals and appointments.

The post requires excellent audio-typing, strong organisational skills, and the ability to manage workload with supervision from the team leader. Part-time hours and pro rata pay reflect NHS band 3 responsibilities.

Qualifications

• 5 GCSE level A-C qualifications or equivalent in English and Maths or equivalent experience.
• Proficient in Microsoft applications including Outlook, Word, Excel and PowerPoint.
• Knowledge of medical terminology.
• Level 3 Business Admin or Team Leading Qualification.

Responsibilities

• Provide administrative support to Care Community Team, handling calls, referrals and assisting clinicians.
• Assist Care Community Co-ordinator with appointments and multidisciplinary meetings.
• Exercise own judgement on queries and escalation needs.
• Build relationships to improve service efficiency.
• Be fluent with electronic systems and retrieve information as needed.
• Provide information to parents/carers per guidelines.
• Support audits, reports and data collection for activity measurement.
• Carry out other duties as requested by senior/Line Manager.

Education

5 GCSEs in English and Maths

Level 3 Business Admin/Team Leading

Tools

Outlook

Word

Excel

PowerPoint

Job description

Central Cheshire Integrated Care Partnership (CCICP) is recruiting an enthusiastic Operational Services Admin Assistant to join the MCATS and Therapy Booking Team in Crewe. The role provides confidential administrative support and coordinates patient referrals and appointments.

The post requires excellent audio-typing, strong organisational skills, and the ability to manage workload with supervision from the team leader. Part-time hours and pro rata pay reflect NHS band 3 responsibilities.