NHS Admin Coordinator - GP OOH & Community

Mcht; Crewe; Híbrido; GBP 26.000 - 27.000; A tiempo parcial

Descripción de la vacante

Mid Cheshire Hospitals NHS Foundation Trust in Crewe is seeking an Operational Service Assistant to provide comprehensive administrative support to Community Teams within CCICP across Leighton Hospital. The role focuses on managing calls, referrals, patient records, and coordinating with GP Out of Hours and Urgent Care processes.

You will work 12 hours per week, typically Tue-Thu 9am-5pm, with flexibility to support service needs. NHS experience and proficiency in MS Office are essential.

Formación

• 5 GCSE level A-C qualifications or equivalent in English and Math’s or equivalent experience.
• Proficient in Microsoft applications including Outlook, Word, Excel and PowerPoint.
• Knowledge of medical terminology
• Level 3 Business Admin or Team Leading Qualification

Responsabilidades

• Provide administrative support to Community Teams, including managing calls, referrals, and patient flow.
• Liaise with internal and external services to coordinate referrals, appointments, records, and MDT activity.
• Maintain effective relationships with stakeholders and support appropriate signposting.
• Manage information and databases to support audits and reporting. Work flexibly within the admin team, providing cross‑cover and supporting efficient use of resources.
• Coordinate the GP Out of Hours/Urgent Care rota and annual leave processes to ensure service continuity.

Conocimientos

Communication skills

Problem solving

Interpersonal skills

Time management

Medical terminology

Educación

GCSE English & Maths (A-C)

Level 3 Business Admin or Team Leading

Herramientas

Microsoft Office

Descripción del empleo

Mid Cheshire Hospitals NHS Foundation Trust in Crewe is seeking an Operational Service Assistant to provide comprehensive administrative support to Community Teams within CCICP across Leighton Hospital. The role focuses on managing calls, referrals, patient records, and coordinating with GP Out of Hours and Urgent Care processes.

You will work 12 hours per week, typically Tue-Thu 9am-5pm, with flexibility to support service needs. NHS experience and proficiency in MS Office are essential.