Underwriting Operations Associate – Data & Reporting

Chaucer Group; United Kingdom; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Flexible hybrid work model

Diverse and inclusive culture

Medical, life, and pension cover

Flexible holidays

Wellbeing support

Job summary

Chaucer Group in London is seeking an entry-level Operations role within the Operations Business Partnering team to support data capture, processing and reporting, and to work with third party partners.

The role offers a path into UK financial services operations, with daily tasks from mailbox monitoring to KPI tracking, reporting and collaboration with underwriting and other departments.

Qualifications

• GCSE Maths and English (or equivalent) required.
• Degree or relevant experience considered.
• Strong organisational and numerical skills desirable.

Responsibilities

• Daily monitoring of dedicated mailbox ensuring all queries are answered within SLA
• KPI/CRM monitoring
• Completion of daybook entries and Wizards where necessary
• Attaching slips in main workflow system and data enrichment
• Checking Charisma entries, investigating anomalies and reporting on quality
• Co-ordinating exception reports and addressing issues using RCA
• Close liaison with Business Partners and Velonetic technicians
• General maintenance of policy history, which involves organisation and filing
• Completion of pricing models
• Preparing and distributing weekly reports to other departments
• Assist in the maintenance, review and updates to Business Partner procedure manuals
• Preparation of materials and attendance meetings as required by the Business Partner
• Answering queries from Chaucer’s outsourcing team
• Supporting Underwriting teams in daily tasks
• Debt analysis
• Liaison with other departments such as Reinsurance, Exposure Management & Compliance
• Support UAT as required
• Support ad hoc requests from the Head of Operations Business Partnering & Group Head of Operations

Skills

Word & Excel (intermediate)

Interpersonal skills

Organisational skills

Teamwork

Self-motivation

Time management

Attention to detail

General office administration

Education

GCSE Maths & English

Degree or equivalent qualification/experience

Job description

Chaucer Group in London is seeking an entry-level Operations role within the Operations Business Partnering team to support data capture, processing and reporting, and to work with third party partners.

The role offers a path into UK financial services operations, with daily tasks from mailbox monitoring to KPI tracking, reporting and collaboration with underwriting and other departments.