Entry-Level Underwriting Operations Associate | Flexible

Chaucer Group; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Chaucer Group in London invites applications for an entry-level Operations role within the Operations Business Partnering team. The role focuses on capturing, processing, reporting and controlling business data, and coordinating third party business partners involved in these processes.

You will monitor daily queries, KPI/CRM metrics, complete daybook entries, and support data enrichment and reporting across departments. A great first step in an operations career within UK financial services.

Qualifications

• GCSE Maths and English at minimum.
• Further education qualifications (A-Levels, NVQ, apprenticeship or equivalent).
• Experience in general office administration desirable.

Responsibilities

• Daily monitoring of a dedicated mailbox with SLA adherence.
• KPI/CRM monitoring and weekly reporting to other departments.
• Complete daybook entries and Wizards as required; attach slips in workflow system.
• Data enrichment and checks on Charisma entries; investigate anomalies and report on quality.
• Coordinate exception reports and address issues using RCA; liaise with partners and Velonetic technicians.
• Maintain policy history through organisation and filing; assist pricing models.
• Support maintenance of Business Partner procedures and attend meetings as required.

Skills

Word & Excel

Interpersonal skills

Organisational skills

Team player

Attention to detail

Self-motivated

Punctuality

Education

GCSE Maths

GCSE English

Further education qualifications

Job description

Chaucer Group in London invites applications for an entry-level Operations role within the Operations Business Partnering team. The role focuses on capturing, processing, reporting and controlling business data, and coordinating third party business partners involved in these processes.

You will monitor daily queries, KPI/CRM metrics, complete daybook entries, and support data enrichment and reporting across departments. A great first step in an operations career within UK financial services.