UK Sales Administrator

Workshop Recruitment; Walton-on-Thames; Presencial; GBP 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday

Healthcare

Pension

Life Assurance

Descripción de la vacante

Workshop Recruitment is seeking a Customer Service Administrator for a well-established technology business in Sunbury-on-Thames. You will support the EMEA Customer Service team with orders, quotations, and ERP data maintenance, ensuring smooth daily operations and accurate system administration.

The role requires 2+ years of customer service or administration experience, strong communication skills, and proficiency with ERP/CRM systems.

Formación

• 2+ years’ experience in customer service, administration or data entry.
• Demonstrate excellent attention to detail and numerical accuracy.
• Possess strong written and verbal communication skills.
• Deliver a professional and customer-focused service.
• Be confident learning ERP and CRM systems such as SAP and Salesforce.

Responsabilidades

• Process customer orders, sample requests and internal orders accurately.
• Prepare standard customer quotations and maintenance contract quotations.
• Monitor shipments and provide proactive delivery updates to customers.
• Support delayed or rerouted shipments and prepare dispatch documentation.
• Create and maintain accurate customer information within the ERP system.
• Assist with routine pricing and database updates.
• Provide customers with relevant compliance, quality and product certificates.
• Maintain accurate records and complete daily administrative workflows.

Conocimientos

Customer service

Attention to detail

Communication skills

Multitasking

Teamwork

Shipping knowledge

Herramientas

SAP

Salesforce

Descripción del empleo

UK Sales Administrator Sunbury on Thames | £28-30K + 25 Days Holiday + Healthcare + Pension + Life Assurance | Full-Time, 37.5 Hours | Permanent

A well-established technology business is looking for an organised and customer-focused Sales and Customer Service Administrator to support its EMEA Customer Service team. You will play an important role in keeping daily operations running smoothly, covering order processing, quotations, shipment tracking and accurate system administration. This is an excellent opportunity for a Customer Service Administrator looking to develop within commercial operations and customer support.

Job Responsibilities

• Process customer orders, sample requests and internal orders accurately.


• Prepare standard customer quotations and maintenance contract quotations.


• Monitor shipments and provide proactive delivery updates to customers.


• Support delayed or rerouted shipments and prepare dispatch documentation.


• Create and maintain accurate customer information within the ERP system.


• Assist with routine pricing and database updates.


• Provide customers with relevant compliance, quality and product certificates.


• Maintain accurate records and complete daily administrative workflows.

Skills & Knowledge Required

• Have 2+ years’ experience in customer service, administration or data entry.


• Demonstrate excellent attention to detail and numerical accuracy.


• Possess strong written and verbal communication skills.


• Deliver a professional and customer-focused service.


• Be confident learning ERP and CRM systems such as SAP and Salesforce.


• Manage multiple administrative tasks accurately and efficiently.


• Work effectively within a collaborative customer service environment.


• Have knowledge of shipping processes or carrier portals such as DHL or UPS – advantageous.

The successful Customer Service Administrator will receive 25 days’ holiday plus bank holidays, healthcare benefits, contributory pension, life assurance, income protection and on-site parking