UK Sales Administrator

Workshop Recruitment; Sunbury-on-Thames; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Healthcare

Pension

Life Assurance

On-site parking

Job summary

Workshop Recruitment is recruiting a UK-based Sales Administrator to support the EMEA Customer Service team from Sunbury-on-Thames. You will process orders, quotations, shipments and maintain accurate customer data in ERP systems.

The role requires 2+ years in customer service or admin, strong attention to detail and clear communication. Experience with SAP or Salesforce and a professional, customer-focused approach are valued.

Qualifications

• Have 2+ years’ experience in customer service, administration or data entry.
• Demonstrate excellent attention to detail and numerical accuracy.
• Possess strong written and verbal communication skills.
• Deliver a professional and customer-focused service.
• Be confident learning ERP and CRM systems such as SAP and Salesforce.
• Manage multiple administrative tasks accurately and efficiently.
• Work effectively within a collaborative customer service environment.
• Have knowledge of shipping processes or carrier portals such as DHL or UPS – advantageous.

Responsibilities

• Process customer orders, sample requests and internal orders accurately.
• Prepare standard customer quotations and maintenance contract quotations.
• Monitor shipments and provide proactive delivery updates to customers.
• Support delayed or rerouted shipments and prepare dispatch documentation.
• Create and maintain accurate customer information within the ERP system.
• Assist with routine pricing and database updates.
• Provide customers with relevant compliance, quality and product certificates.
• Maintain accurate records and complete daily administrative workflows.

Skills

Customer service

Order processing

Data entry

Attention to detail

Communication skills

Multi-tasking

Team collaboration

Shipping knowledge

Tools

SAP

Salesforce

Job description

UK Sales AdministratorSunbury on Thames | £28-32K + 25 Days Holiday + Healthcare + Pension + Life Assurance | Full-Time, 37.5 Hours | Permanent

Are you a Sales and Customer Service Administrator with strong attention to detail and experience supporting customers, orders and administrative processes.A well-established technology business is looking for an organised and customer-focused Sales and Customer Service Administrator to support its EMEA Customer Service team. You will play an important role in keeping daily operations running smoothly, covering order processing, quotations, shipment tracking and accurate system administration. This is an excellent opportunity for a Customer Service Administrator looking to develop within commercial operations and customer support.

Job Responsibilities

• Process customer orders, sample requests and internal orders accurately.
• Prepare standard customer quotations and maintenance contract quotations.
• Monitor shipments and provide proactive delivery updates to customers.
• Support delayed or rerouted shipments and prepare dispatch documentation.
• Create and maintain accurate customer information within the ERP system.
• Assist with routine pricing and database updates.
• Provide customers with relevant compliance, quality and product certificates.
• Maintain accurate records and complete daily administrative workflows.

Skills & Knowledge

• Have 2+ years’ experience in customer service, administration or data entry.
• Demonstrate excellent attention to detail and numerical accuracy.
• Possess strong written and verbal communication skills.
• Deliver a professional and customer-focused service.
• Be confident learning ERP and CRM systems such as SAP and Salesforce.
• Manage multiple administrative tasks accurately and efficiently.
• Work effectively within a collaborative customer service environment.
• Have knowledge of shipping processes or carrier portals such as DHL or UPS – advantageous.

Benefits

• £28-32K
• 25 Days Holiday
• Healthcare
• Pension
• Life Assurance
• The successful Customer Service Administrator will receive 25 days’ holiday plus bank holidays, healthcare benefits, contributory pension, life assurance, income protection and on-site parking.