Sales Administrator

Travail Employment Group; Gloucester; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Holidays

Pension

Life assurance

Long service awards

Discounts portal

Well-being hub

Employee assistance

Gym discounts

Parental leave

Job summary

Travail Employment Group is seeking a Sales Administrator for a busy Bristol-based role. You will handle order processing, customer service and administration within a growing team of eight, with a team leader and opportunities for development.

The role offers a salary of 28,000 to 30,000 per annum, 37.50 hours per week, and a permanent contract. Duties include advising customers, liaising by phone and email, providing quotes, processing orders, ensuring accuracy, and supporting non-franchise

Qualifications

• Experience in order processing, customer service and administration.
• IT experience with CRM systems and MS Office is beneficial.
• Good communication and interpersonal skills.

Responsibilities

• Promote and advise customers on compatible products and services and demonstrate sufficient commercial awareness to negotiate prices.
• Liaise confidently with customers by phone and email.
• Provide support and servicing for customers, handling orders and inquiries.
• Produce quotes and process customer orders.
• Ensure accuracy of orders and push forward outstanding orders to meet customer expectations.
• Handle non-franchise purchasing and advise on availability, pricing and discounts.
• Create and maintain relationships with customers and present a good impression.
• Contribute to personal development and performance reviews.

Skills

Customer service

Order processing

Administration

Communication skills

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Sales Administrator

28,000 to 30,000 per annum, 37.50 Hours per week, Permanent, BS32 4UB Bradley Stoke, Bristol, Parking, Pension, Holiday plus more

This leading business who are part of a multi-billion pound group turnover are actively seeking sales administrator to join their team. Recognised as one of the UK's largest distributors of electrical and control products, you would be joining an office of 8 in a team spirited environment. With the support of a team leader and encouragement to further grow and develop, look no further for your next career.

As a sales administrator you will carry out duties such as :

• Promote and advise customers on compatible products and services and demonstrate sufficient commercial awareness and powers of persuasion to negotiate prices which enable you to help the branch meet its KPI.
• Liaise confidently with existing and new customers, over the phone and email
• Provide support and servicing skills for our customers so good communications skills will be needed to deal with all aspects of orders and enquiries.
• Produce quotes and process customer orders.
• Ensure accuracy of orders and push forward with outstanding orders to ensure we meet customer expectations, something that requires persistence and attention to detail.
• Handle non-franchise purchasing and check the customer is advised on availability of products, pricing and discounts.
• Create and maintain relationships so you need to enjoy dealing with people and be confident that you can make a good impression.
• Take charge of your personal development and contribute to the evaluation of performance in line with core competencies and learning and development framework.

The successful sales administrator will have a need to hold order processing, customer service and excellent administration and record keeping experience. IT experience on packages such as CRM systems and microsoft programs would be beneficial. This would be the ideal role for someone who has worked as a sales support administrator, sales administrator or internal sales administrator.

This opportunity is expanding on the current team due to continued growth. Delivering the highest standard of customer services is key to this business further adding to their outstanding reputation. With long-term vision and a company who cares about its people, this opportunity as sales administrator is not to be missed.

Benefits Include :

• Paying a salary of up to 30,000 per annum
• Holidays starting at 25 days holiday rising to 30days
• Long service awards
• Life assurance 2x salary
• 5% pension contribution
• Further development and training opportunities
• Discounts portal
• Well-being and support Hub
• 24/7 Employee assistance programme
• Gym Memberships discount
• Enhanced maternity / paternity leave