UK Sales & Admin Specialist – Orders, Quotes & Shipments

Workshop Recruitment; Sunbury-on-Thames; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Healthcare

Pension

Life Assurance

On-site parking

Job summary

Workshop Recruitment is recruiting a UK-based Sales Administrator to support the EMEA Customer Service team from Sunbury-on-Thames. You will process orders, quotations, shipments and maintain accurate customer data in ERP systems.

The role requires 2+ years in customer service or admin, strong attention to detail and clear communication. Experience with SAP or Salesforce and a professional, customer-focused approach are valued.

Qualifications

• Have 2+ years’ experience in customer service, administration or data entry.
• Demonstrate excellent attention to detail and numerical accuracy.
• Possess strong written and verbal communication skills.
• Deliver a professional and customer-focused service.
• Be confident learning ERP and CRM systems such as SAP and Salesforce.
• Manage multiple administrative tasks accurately and efficiently.
• Work effectively within a collaborative customer service environment.
• Have knowledge of shipping processes or carrier portals such as DHL or UPS – advantageous.

Responsibilities

• Process customer orders, sample requests and internal orders accurately.
• Prepare standard customer quotations and maintenance contract quotations.
• Monitor shipments and provide proactive delivery updates to customers.
• Support delayed or rerouted shipments and prepare dispatch documentation.
• Create and maintain accurate customer information within the ERP system.
• Assist with routine pricing and database updates.
• Provide customers with relevant compliance, quality and product certificates.
• Maintain accurate records and complete daily administrative workflows.

Skills

Customer service

Order processing

Data entry

Attention to detail

Communication skills

Multi-tasking

Team collaboration

Shipping knowledge

Tools

SAP

Salesforce

Job description

Workshop Recruitment is recruiting a UK-based Sales Administrator to support the EMEA Customer Service team from Sunbury-on-Thames. You will process orders, quotations, shipments and maintain accurate customer data in ERP systems.

The role requires 2+ years in customer service or admin, strong attention to detail and clear communication. Experience with SAP or Salesforce and a professional, customer-focused approach are valued.