UK Field Tech - EPOS & Hardware Support Specialist

FoodHub; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

33 days holidays (inclusive of Bank Holidays)

Flexible Bank Holidays

Employee Assistance Programme

Wellness Scheme

Discount Hub

Gym Membership - Contribution of up to £30 per month

Heavily discounted Bupa Select Complete policy

Job summary

FoodHub is seeking a Field Support Technician to provide on-site technical assistance to its restaurant and takeaway partners across the UK. You will be responsible for troubleshooting issues, installing equipment, and ensuring minimal disruption to clients' operations.

The ideal candidate will have excellent problem-solving skills and must be comfortable working independently. A full UK driving license and access to a vehicle are required, as travel across the region will be frequent. A competitive salary and benefits, including paid holidays and wellness contributions, are offered.

Qualifications

• Excellent troubleshooting and problem-solving skills.
• Strong customer service and communication skills.
• Full UK driving licence with access to a vehicle.

Responsibilities

• Provide on-site technical support to Foodhub's partners.
• Travel to customer sites to diagnose and resolve technical issues.
• Deliver on-site training on Foodhub's hardware and software solutions.

Skills

Troubleshooting and problem-solving skills

Customer service and communication skills

Organisational and time management skills

Job description

FoodHub is seeking a Field Support Technician to provide on-site technical assistance to its restaurant and takeaway partners across the UK. You will be responsible for troubleshooting issues, installing equipment, and ensuring minimal disruption to clients' operations.

The ideal candidate will have excellent problem-solving skills and must be comfortable working independently. A full UK driving license and access to a vehicle are required, as travel across the region will be frequent. A competitive salary and benefits, including paid holidays and wellness contributions, are offered.