Ubuntu Desktop Support Engineer (London Office)

Canonical Ltd; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Annual holiday leave

Maternity and paternity leave

Job summary

A leading open source tech firm in London seeks a Linux Engineer/Administrator to deliver technical support for employees and customers. You'll be responsible for troubleshooting Linux issues and ensuring outstanding customer satisfaction. The ideal candidate will have a passion for Linux, strong customer support experience, and an undergraduate degree in a technical field. Join us to work in a collaborative environment and evolve professionally while contributing to innovative solutions.

Qualifications

• Experience with Linux integration with other environments.
• Ability to navigate effectively stack traces and logs.
• Exceptional academic track record from both high school and university.

Responsibilities

• Deliver technical support for employees and customers.
• Investigate and resolve complex technical issues.
• Engage with customers via phone and ticketing system.

Skills

Linux troubleshooting

Professional written and spoken English

Customer support experience

Ability to learn quickly

Education

Undergraduate degree in a technical subject

Job description

A leading open source tech firm in London seeks a Linux Engineer/Administrator to deliver technical support for employees and customers. You'll be responsible for troubleshooting Linux issues and ensuring outstanding customer satisfaction. The ideal candidate will have a passion for Linux, strong customer support experience, and an undergraduate degree in a technical field. Join us to work in a collaborative environment and evolve professionally while contributing to innovative solutions.