Linux Desktop Support & Customer Success Engineer

Canonical; United Kingdom; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Annual holiday leave

Maternity and paternity leave

Employee Assistance Programme

Job summary

Canonical is looking for a skilled Linux Engineer/Administrator in London to support customer needs leveraging Ubuntu and open source products. You will deliver outstanding technical support and engage directly with customers to resolve issues effectively. A solid background in Linux troubleshooting and networking is essential.

The role also includes providing technical support during events and onboarding new employees. Canonical values continuous learning, providing colleagues a personal development budget.

Qualifications

• Professional written and spoken English with excellent presentation skills.
• Track record of exceeding expectations.
• Ability to learn quickly and thrive in change.

Responsibilities

• Investigate and resolve customer issues by researching and escalating.
• Engage directly with customers to resolve their issues.
• Provide technical onboarding support for new employees.

Skills

Linux troubleshooting

Networking

Virtualization / Cloud

Containers

Storage technologies

Education

Undergraduate degree in a technical subject

Exceptional academic track record

Job description

Canonical is looking for a skilled Linux Engineer/Administrator in London to support customer needs leveraging Ubuntu and open source products. You will deliver outstanding technical support and engage directly with customers to resolve issues effectively. A solid background in Linux troubleshooting and networking is essential.

The role also includes providing technical support during events and onboarding new employees. Canonical values continuous learning, providing colleagues a personal development budget.