Two-Site Service Manager - Specialist Care Homes

Salutem Care & Education; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Employee assistance program

Free Online GP access

Health Cash Plan

Cancer Cover

Menopause support

Flexible pay with Wagestream

Gym discounts

Cycle to Work scheme

Job summary

Salutem Care and Education is seeking an experienced Service Manager to lead two specialist care homes, delivering person-centred care for adults with complex needs. You will oversee safeguarding, budgets, quality assurance, and team performance to drive excellent CQC outcomes and staff engagement.

The role demands strong leadership, integrity, and a deep commitment to continuous improvement within high-quality, compassionate care environments.

Qualifications

• Level 5 Diploma in Leadership for Health & Social Care (or willingness to achieve within agreed timescales).
• Experience as a Registered Manager or Deputy Manager within adult social care.
• Experience supporting adults with learning disabilities, physical disabilities, and mental health needs.
• Strong knowledge of CQC standards, safeguarding, MCA, risk management, medication management, and person-centred care.
• Experience leading teams, managing budgets, quality assurance systems, and preparing for CQC inspections.
• Has a strong background in Positive Behaviour Support (PBS).
• Understands the lived experience of people with autism and can champion neurodiversity.
• Has diploma level 4 or 5 and at least 3 years experience as a service manager.
• Inspires and develops teams to deliver exceptional care.
• Leads with integrity, compassion, and professionalism.
• Can drive continuous improvement and maintain excellent quality standards
• Strong leadership and decision-making abilities.
• Excellent communication and organisational skills.
• Ability to motivate and develop teams.
• Effective problem-solving and report-writing skills.
• IT literate and able to manage change positively.
• Compassionate, professional, and resilient.
• Committed to delivering high-quality, person-centred services.
• Strong integrity, accountability, and ethical values.
• Flexible approach with the ability to work under pressure and drive continuous improvement.

Responsibilities

• Lead two specialist care homes with person-centred care.
• Maintain a Good or Outstanding CQC rating.
• Ensure safeguarding and quality assurance across services.
• Drive staff engagement, compliance, and retention.
• Deliver services within budgets and performance targets.
• Lead continuous improvement and report-writing activities.

Skills

Leadership

CQC knowledge

Safeguarding

PBS

Budgeting

Team development

Communication

Report writing

IT literacy

Change management

Decision making

Problem solving

Integrity

Compassion

Ethical values

Education

Level 5 Diploma in Leadership for Health & Social Care (Leadership & Social Care)

Diploma Level 4 or 5

Job description

Salutem Care and Education is seeking an experienced Service Manager to lead two specialist care homes, delivering person-centred care for adults with complex needs. You will oversee safeguarding, budgets, quality assurance, and team performance to drive excellent CQC outcomes and staff engagement.

The role demands strong leadership, integrity, and a deep commitment to continuous improvement within high-quality, compassionate care environments.