Trip Helper

Remotetravelcareers; Chelmsford; Remote; GBP 25,000 - 35,000; Part time

Job summary

A remote travel services company is seeking a remote Trip Helper to assist customers with their travel plans. This role involves booking flights, hotels, and transportation, and providing friendly support via phone, email, or chat. Strong communication and customer service skills are necessary, along with an ability to stay organized. This position can be full-time or part-time, allowing flexibility for applicants. Experience in customer service or hospitality is a plus but not required.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication skills

Customer service skills

Organizational skills

Detail-oriented

Job description

Overview

We are seeking a remote Trip Helper to assist customers with their travel plans. You’ll provide support with reservations, answer questions, and make sure clients enjoy a smooth experience while you work remotely.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time