Online Travel Helper

Remotetravelcareers; Remote; GBP 10,000 - 40,000; Full time

Job summary

A remote travel support company is seeking an Online Travel Helper to provide virtual assistance for trip planning and bookings. You will help customers with reservations, answer questions, and ensure a seamless travel experience. The ideal candidate will have strong communication and customer service skills, be organized, and be comfortable using online booking systems. Experience in customer service or hospitality is a plus. This position offers flexibility with full-time or part-time options.

Qualifications

• Strong communication and customer service skills required.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication and customer service skills

Computer and online booking systems proficiency

Organizational skills and attention to detail

Friendly and patient demeanor

Job description

Overview

We are seeking a remote Online Travel Helper to provide customers with virtual support for planning and booking trips. You’ll answer questions, assist with reservations, and help clients enjoy a smooth travel experience from start to finish.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.


• Provide clear and friendly support through phone, email, or chat.


• Answer basic travel questions and guide customers to the right options.


• Update reservations and confirm details for accuracy.


• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.


• Comfortable using computers and online booking systems.


• Ability to stay organized and pay attention to detail.


• Friendly, helpful, and patient with customers.


• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time