Trip Assistant

Remotetravelcareers; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A remote travel services company is looking for a Trip Assistant to support clients in planning and managing their travel arrangements. This role involves booking flights, hotels, and transportation, providing assistance through various communication channels, and ensuring that all travel details are accurate and updated. Ideal candidates will have strong communication and organizational skills, with a customer-friendly attitude. This is a remote position available as either full-time or part-time.

Qualifications

• Must have strong communication and customer service skills.
• Familiarity with online booking systems is beneficial.
• Should be organized with a keen eye for detail.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide support via phone, email, or chat.
• Answer travel questions and guide customers.

Skills

Strong communication skills

Customer service skills

Organization

Attention to detail

Job description

We are seeking a remote Trip Assistant to support clients with planning and managing their travel. From booking reservations to answering questions, you will help ensure smooth and stress-free travel—all remotely.

Responsibilities

Assist customers with booking flights, hotels, and transportation.

Provide clear and friendly support through phone, email, or chat.

Answer basic travel questions and guide customers to the right options.

Update reservations and confirm details for accuracy.

Support the team with day-to-day travel service tasks.

Qualifications

Strong communication and customer service skills.

Comfortable using computers and online booking systems.

Ability to stay organized and pay attention to detail.

Friendly, helpful, and patient with customers.

Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time