Treatment Coordinator

3Search; Greater London; Presencial; GBP 40.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Incentive scheme

Growth opportunities

Premium practice environments

Supportive teams

Career development

Descripción de la vacante

3Search, in partnership with a growing premium private healthcare group, is hiring two Treatment Coordinators across their London practices. These roles welcome Senior Treatment Coordinators seeking a more premium environment.

You will guide patients through treatment options, explain costs and finance, and convert enquiries into treatment while delivering an exceptional patient experience. You'll manage your own pipeline, build trusted relationships with clinicians, stay on top of consultations

Formación

• Experience as a Treatment Coordinator in private dentistry or premium healthcare environments.
• Warm, personable and confident in building trust with patients.
• Commercially driven with comfort working toward revenue targets.
• Patient-focused with a consultative, non-pushy approach.
• Highly organised with excellent follow-up and attention to detail.
• Comfortable discussing treatment costs, finance options and payment plans.
• Motivated by targets and earning potential.

Responsabilidades

• Meet patients after consultations and explain recommended treatment plans.
• Explain treatments, costs, finance options and next steps clearly.
• Manage and follow up your own pipeline of patients.
• Support patients with high-value and complex treatment plans.
• Build relationships with clinicians and translate clinical information for patients.
• Keep on top of consultations, follow-ups, and diary to avoid missed opportunities.
• Monitor revenue performance and work toward monthly targets.
• Deliver premium patient experience from initial consultation to treatment.

Conocimientos

Treatment Coordinator

Private dentistry

High-value treatments

Revenue targets

Trust-building

Descripción del empleo

We're partnering with a growing, premium private healthcare group to hire two Treatment Coordinators across their London practices - these roles are also open to Senior Treatment Coordinators.

This is a brilliant opportunity for someone who combines exceptional patient care with a strong commercial mindset. You'll be guiding patients through their treatment journey, helping them understand their options, costs and next steps, while ultimately converting enquiries and consultations into treatment.

This isn't about hard selling, it's about building trust, putting patients at ease and providing an exceptional experience while being commercially driven behind the scenes.

The role

• Meeting patients following consultations and talking them through recommended treatment plans
• Explaining treatments, costs, finance options and next steps in a clear and reassuring way
• Managing and following up your own pipeline of patients
• Supporting patients with high-value and sometimes complex treatment plans
• Building strong relationships with clinicians and translating clinical information into simple, patient-friendly language
• Keeping on top of consultations, follow-ups and your diary to ensure no opportunity is missed
• Monitoring your own revenue performance and working towards monthly targets
• Delivering an exceptional, premium patient experience from initial consultation through to treatment

Who we're looking for

• Experience as a Treatment Coordinator within private dentistry, ideally with high-value treatments, or within private healthcare, aesthetics or another premium patient-facing environment
• Warm, personable and confident building trust with patients
• Commercially driven and comfortable working towards revenue targets
• Patient-focused with a consultative, non-pushy approach
• Highly organised with excellent follow-up and attention to detail
• Comfortable discussing treatment costs, finance options and payment plans
• Motivated by targets, performance and earning potential

What's on offer

• Uncapped monthly and annual incentive scheme
• Opportunity to join a growing private healthcare group with further growth planned
• Beautiful, premium practice environments
• Supportive teams with a real focus on patient experience
• Long-term development opportunities as the wider business continues to grow

There are opportunities across Barnet and Cricklewood, and location will be matched based on what is realistically commutable for you.

If you're an experienced Treatment Coordinator, or Senior Treatment Coordinator looking for a more premium environment, or you're currently working within private healthcare or aesthetics and feel your skills would transfer brilliantly into dentistry, we'd love to hear from you.