Treatment Coordinator And Receptionist

London - Harley Street Oral Reconstruction Centre; Greater London; On-site; GBP 20,000 - 29,000; Full time

Benefits offered by this job

Bonus scheme

Wellbeing Support: EAP & GP service

Birthday leave & extra days

Enhanced maternity/paternity leave

Life assurance & pension

Job summary

PortmanDentex is hiring an experienced Treatment Coordinator and Receptionist for our Harley Street location in London. The role includes patient care coordination and handling reception duties, with shifts Monday to Friday and occasional Saturdays.

We are a UK dental group prioritising patient experience and supportive teamwork. Competitive pay and a benefits package accompany this position, with opportunities for professional growth within the practice network.

Qualifications

• Previous experience as Treatment Coordinator or Patient Care Advisor
• Caring and empathetic approach with excellent communication
• Team player delivering exceptional patient care and service

Responsibilities

• Provide treatment coordination and patient care support to patients
• Cover reception and admin duties during shifts and on Saturdays when required

Skills

Treatment Coordinator

Patient Care Advisor

Communication Skills

Empathy

Job description

Job Description

Every patient’s journey is different - help make each one feel supported from the start.

We’ve got a vacancy for an experienced Treatment Coordinator and Receptionist at our welcoming Harley Street Oral Reconstruction Centre in London.

Please note that frequent Reception cover will be required as part of this role.

• Full-time hours available - 40 hours per week
• Typical shifts: Monday to Friday 08:00am to 8:00pm - in shifts and 1 or 2 Saturdays per month from 8:30am to 1:30pm
• Competitive hourly rate from: £18p/h
• Flexibility to work Saturday mornings twice a month

About you

We’d love to receive your application to our Treatment Coordinator vacancy if you have the following skills and experience:

• Previous experience as a Treatment Coordinator or Patient Care Advisor
• A caring and empathetic approach, with excellent communication and relationship-building skills
• A team player who thrives on delivering exceptional patient care and service

What do you get in return?

In addition to a competitive salary, our benefits package also includes:

• Bonus scheme based on practice performance
• Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme
• Extra Leave: Birthday off and option to buy 3 more days
• Family Support: Enhanced maternity/paternity leave
• Financial Security: Life assurance and contributory pension scheme

Who are we?

PortmanDentex is a leading dental group supporting more than 370 practices across the UK and Ireland. We put patients at the heart of what we do and create an inclusive environment where colleagues can grow and make a real difference. Working in partnership and always looking for ways to improve, we are building a better future for our patients, practices and people.

Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace.

We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.