Treatment Coordinator

Derby - Cosmetic White Smiles; East Midlands; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Bonus scheme

Wellbeing support

Birthday leave / 3 extra days

Family leave

Life assurance

Pension scheme

Job summary

PortmanDentex in Derby (Cosmetic White Smiles) is seeking a part-time Treatment Coordinator to support our 8-surgery practice. The role blends TCO duties with some dental nursing, and requires GDC registration.

You will join a friendly, multi-disciplinary high-end team offering state-of-the-art cosmetic dentistry and implants. Mon Tue Thu 8:45–17:30, 25 hours/week, salary in line with experience.

Qualifications

• GDC registered dental nurse is essential.
• Experience as Treatment Coordinator or Patient Care Advisor is desirable.
• Good communication and relationship-building skills required.

Responsibilities

• Bridge between clinical and front-of-house teams.
• Contribute to practice growth and targets.
• Explain treatment plans in clear, non-clinical language.

Skills

GDC registered dental nurse

Treatment Coordinator experience

Communication skills

Job description

• PortmanDentex Location: Derby - Cosmetic White Smiles
• Vacancy Type: Other Practice Role
• Department: Practices - North

Job Description

Help patients turn questions into confidence and treatment plans into reality.

We have an exciting opportunity for a patient centred Treatment Coordinatorto provide support to our 8-surgery, award-winning practice, Cosmetic White Smiles in Derby. This will be a blended role mainly TCO with some Dental Nursing and therefore candidates must be GDC registered.

The essentials:

• Part-time, 25hours over 3days
• Mondays, Tuesdays &Thursdays 8.45am - 5.30pm
• Competitive salary: £14in line with experience
• Free parking
• Join our friendly & experienced team at our multi-disciplinaryhigh-end practice where we offerstate of the art cosmetic dentistry, specialist dentistry, and dental implant services.

This is a key role within the practice, supporting patients through their treatment journey and helping them feel fully informed, comfortable, and confident in their decisions.Duties of this role will include, but not be limited to:

• Acting as a bridge between clinical and front-of-house teams
• Contributing to practice growth and performance targets
• Explaining treatment plans clearly in simple, non-clinical language
• Building rapport and trust with patients
• Handling objections confidently and professionally
• Strong understanding of dental procedures and terminology
• Ability to explain complex treatments (e.g. implants, orthodontics)
• Interpreting clinician notes and translating them into patient-friendly information
• Coordinating multi-stage treatment journeys

About you

We’dlove to receive your application to our Treatment Coordinator vacancy if you have the following skills and experience:

• You are a GDC registeredDental Nurse
• Previousexperience as a Treatment Coordinator / Patient Care Advisor or Dental Nurse – we also welcome applications from those withsales experience gained in a customer-facing environment
• A caring and empathetic approach, with excellent communication and relationship-building skills
• A team player who thrives on delivering exceptional patient care and service

What do you get in return?

In addition to a competitive salary, our benefits package also includes:

• Bonus schemebased on practice performance
• Wellbeing Support:24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme
• Extra Leave: Birthday off andoptionto buy 3 more days
• Family Support:Enhanced maternity/paternity leave
• Financial Security:Life assurance and contributory pension scheme

Who are we?

PortmanDentex is a leading dental group supporting more than 370 practices across the UK and Ireland. We put patients at the heart of what we do and create an inclusive environment where colleagues can grow and make a real difference. Working in partnership and always looking for ways to improve, we are building a better future for our patients, practices and people.

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Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.