Head Receptionist With Treatment Coordinator Duties

London - Harley Street Dental & Implant Clinic; City of Westminster; On-site; GBP 20,000 - 29,000; Full time

Benefits offered by this job

Bonus scheme

Wellbeing support

Birthday off

Enhanced maternity/paternity leave

Life assurance

Contributory pension

Job summary

Harley Street Dental & Implant Clinic in London seeks an experienced Treatment Coordinator and Head Receptionist to support patient journeys and lead front-desk operations. The role includes frequent reception cover and weekend shifts, with full-time hours and a competitive hourly rate.

Typical shifts run Monday to Friday, 08:00–20:00, with 1–2 Saturdays per month (8:30–13:30). Benefit highlights include a bonus scheme, wellbeing support, extra leave, life assurance, and a contributory pension.

Qualifications

• Experience as Treatment Coordinator or Patient Care Advisor.
• Caring, empathetic approach with excellent communication.
• Team player focused on delivering exceptional patient care.

Skills

Communication

Relationship-building

Team player

Empathy

Job description

Job Description

Every patient’s journey is different - help make each one feel supported from the start.

We’ve got a vacancy for an experienced Treatment Coordinator and Head Receptionist at our welcoming Harley Street Dental & Implant Clinic in London.

Please note that frequent Reception cover will be required as part of this role.

• Full-time hours available - 40 hours per week
• Typical shifts: Monday to Friday with shifts between 08:00am to 8:00pm - in shifts and 1 or 2 Saturdays per month from 8:30am to 1:30pm
• Competitive hourly rate of £18p/h
• Flexibility to work Saturday mornings twice a month

About you

We’d love to receive your application to our Treatment Coordinator vacancy if you have the following skills and experience:

• Previous experience as a Treatment Coordinator or Patient Care Advisor
• A caring and empathetic approach, with excellent communication and relationship-building skills
• A team player who thrives on delivering exceptional patient care and service

What do you get in return?

In addition to a competitive salary, our benefits package also includes:

• Bonus scheme based on practice performance
• Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme
• Extra Leave: Birthday off and option to buy 3 more days
• Family Support: Enhanced maternity/paternity leave
• Financial Security: Life assurance and contributory pension scheme

Who are we?

PortmanDentex is a leading dental group supporting more than 370 practices across the UK and Ireland. We put patients at the heart of what we do and create an inclusive environment where colleagues can grow and make a real difference. Working in partnership and always looking for ways to improve, we are building a better future for our patients, practices and people.

Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.