Tray Set Supervisor – Luxury Catering Lead, On-Site Meals

Do & Co; England; Sur place; GBP 34 000 - 46 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Shift work

Refer a Friend Scheme

On-Site Free Meals

In-house training opportunities

Career development opportunities

Global assignment opportunities

Résumé du poste

DO&CO London production unit is seeking a proactive operations supervisor to lead and develop the tray set-up team, ensuring top-tier quality and on-time delivery to our luxury airline clients.

You will coordinate with Kitchen, Pastry, Assembly, Stores, and Planning to meet daily targets while maintaining strict health, safety, and food safety standards. Strong leadership and change management skills are essential.

Qualifications

• Confidence in leading a team, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality.
• Passion for high-end cuisine, love for food and motivation to deliver exceptional service.
• The ability to be a positive change champion for DO & CO, identifying key impact areas and priorities and supporting change programs and strategies to gain optimal results.
• Meticulous attention to detail and data driven with the ability to influence and educate.
• Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best.
• Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our company.
• Have a great understanding and working knowledge of the whole unit and be the expert in delivering practical actions for its improvement by taking a hands-on approach.
• Previous experience in a similar role or experience within a fresh food industry related sector

Responsabilités

• Strategically and effectively supervising the team, ensuring that they are being developed, have direction, and are provided with meaningful feedback.
• You will be responsible for the full day-to-day operation of specific areas in the tray set-up department and liaising with other departments to achieve daily targets (E.g. Kitchen, Pastry, Assembly, Stores, Planning etc.)
• Adapting to the tight schedule, fast pace and constant changing requirements but continuing to deliver results as per customer specifications and schedules.
• Being a role model and leading a team to ensure the exceptional DO & CO quality is delivered on time with maximum efficiency in accordance with correct menu specifications as displayed on all workstations.
• Ensuring operations adhere to all SOP's and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements. Ensuring compliant to unannounced audits
• Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated.
• Providing reports on productivity and other performance indicators to management
• Building and maintaining excellent working relationships with all section supervisors, ensuring the provision of a positive and professional service that elevates the DO & CO reputation and any highlighted problems have an implemented solution.
• Driving success by proactively managing team performance, providing development and succession planning opportunities.
• Proactively taking steps to ensure own skills and knowledge continue to improve in all aspects including technical and leadership.
• Accountable for the training of the staff for the shift and for records of re-trainings.
• Report to department managers on any staff that do not comply with the department standard operation procedures.
• Forward, strategic thinking leader always looking to exceed targets and expectations of the department whilst maintaining the collectiveness of the team and culture of DO & CO (Ensure OTIF performance is maintained)
• Maintaining good working relationships with all DO & CO family members.
• Managing Labour with allocated budget as well as precise and accurate reporting to Department Managers
• Take responsibility for all your actions, support your team, and celebrate successes as a family.

Connaissances

Team leadership

People development

Operations management

Food safety knowledge

Quality improvement

Cross-department liaison

Decision making

Description du poste

DO&CO London production unit is seeking a proactive operations supervisor to lead and develop the tray set-up team, ensuring top-tier quality and on-time delivery to our luxury airline clients.

You will coordinate with Kitchen, Pastry, Assembly, Stores, and Planning to meet daily targets while maintaining strict health, safety, and food safety standards. Strong leadership and change management skills are essential.