Traveller Support Practitioner – Access & Advocacy

Phoenix Futures; Chelmsford; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Real Living Wage

25 days’ annual leave

Bank Holidays

Season ticket loan

Pension scheme

Life assurance

Occupational sick pay

Eye-care vouchers

Wellbeing talks & activities

Learning & career development via PXL

Job summary

Phoenix Futures is seeking a Practitioner for Enhanced Support & Access Team in Chelmsford. You will deliver a proactive, multi‑agency support service to Traveller communities across Essex, managing a caseload and providing outreach, advocacy and access to a wide range of services.

You will work in collaboration with local partners, using signposting and referrals to help individuals and families access housing, education and employment support while advancing recovery and wellbeing goals.

Qualifications

• Experience of working in a health and social care setting or comparable field.
• Ability to manage a caseload and work with partner agencies for the benefit of the client.
• Excellent written and verbal communication skills and organisational ability.

Responsibilities

• Provide intensive support to Gypsy, Roma and Traveller communities across Essex with outreach and advocacy.
• Signpost and refer to services; accompany clients to appointments as needed.
• Build links with local partners to form a multi-disciplinary network of support.

Skills

Caseload management

Outlook & Word

Communication skills

Team collaboration

Willingness to learn

Job description

Phoenix Futures is seeking a Practitioner for Enhanced Support & Access Team in Chelmsford. You will deliver a proactive, multi‑agency support service to Traveller communities across Essex, managing a caseload and providing outreach, advocacy and access to a wide range of services.

You will work in collaboration with local partners, using signposting and referrals to help individuals and families access housing, education and employment support while advancing recovery and wellbeing goals.