Traveling Front Desk Clerk – Police Administration

Durham City Safety Group; Consett; On-site; GBP 11,000 - 15,000; Part time

Job summary

Durham City Safety Group is seeking a Floating Front Counter Clerk to provide a helpful service to the public at the Police Office and perform administrative tasks. The role involves occasional travel between sites, with a 20-hour week schedule (weekday mornings to early afternoons).

Applicants should hold 4 GCSEs including English and Maths, have clerical and customer service experience, and be able to cover across stations as needed.

Qualifications

• 4 GCSEs including English and Maths.
• At least 3 months clerical experience.
• At least 1 year customer service experience.

Responsibilities

• Deal with enquiries from the public and visitors in person or by phone.
• Record details from incidents in IT systems per Force policy.
• Check documents for validity and produce reports/statements; caution/report offenders if required.
• Deal with bail-related duties and maintain accurate records.
• Handle lost and found property and provide clerical support for Evidence Related Property where required.

Skills

Customer service

Clerical work

Education

4 GCSEs including English and Maths

Job description

Durham City Safety Group is seeking a Floating Front Counter Clerk to provide a helpful service to the public at the Police Office and perform administrative tasks. The role involves occasional travel between sites, with a 20-hour week schedule (weekday mornings to early afternoons).

Applicants should hold 4 GCSEs including English and Maths, have clerical and customer service experience, and be able to cover across stations as needed.