Travel Planner & Admin Support

March Recruitment; Molesey; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

March Recruitment is recruiting a friendly, organised Travel Consultant / Administration Assistant to help clients plan personalised travel experiences, handle reservations and provide excellent customer service. The role is office-based initially with some flexibility to work from home after training.

You will also perform general administration, manage telephone enquiries and maintain accurate client records to ensure smooth travel arrangements and a positive customer journey.

Qualifications

• Strong customer service and communication skills.
• Excellent organisational and administrative abilities.
• Sharp attention to detail with multitasking ability.
• Confident with telephone calls and customer enquiries.
• Friendly, professional and personable approach.

Responsibilities

• Assist clients with travel arrangements and reservations.
• Provide personalised advice and support based on travel requirements.
• Handle customer enquiries by telephone and other channels.
• Maintain accurate booking and customer records.
• Provide general administrative support to the team.
• Coordinate travel arrangements and ensure details are accurate and up to date.
• Deliver a professional and personalised customer service experience.

Skills

Customer service

Communication

Organisation

Attention to detail

Telephone handling

Team player

Job description

March Recruitment is recruiting a friendly, organised Travel Consultant / Administration Assistant to help clients plan personalised travel experiences, handle reservations and provide excellent customer service. The role is office-based initially with some flexibility to work from home after training.

You will also perform general administration, manage telephone enquiries and maintain accurate client records to ensure smooth travel arrangements and a positive customer journey.