Travel Experience Specialist — Remote & Flexible Schedule

Destinytravel; Cardiff; À distance; GBP 26 000 - 38 000; Plein temps

Avantages offerts par ce poste

Remote work

Exclusive travel perks

Training programs

Supportive team culture

Professional growth

Résumé du poste

Destiny&Co is seeking an Experience Support Specialist to help travelers feel confident and cared for throughout their journey. You will assist with vacation plans, provide recommendations, coordinate updates, and offer guidance so every traveler enjoys a seamless experience from start to finish.

Join a remote-friendly team that values clear communication, thoughtful service, and growth. You’ll engage with clients via email, calls, and messaging, support itinerary changes and documentation, and

Qualifications

• Strong communication skills and the ability to convey information clearly.
• Experience in customer service is valued.
• Organized and detail-oriented with a focus on accuracy.
• Willingness to learn new systems and tools quickly.
• Passion for travel and helping people.

Responsabilités

• Communicate with clients through email, calls, and messaging.
• Support itinerary modifications, cancellations, and requests.
• Share accurate information about destinations and documentation.
• Review travel details and follow up to ensure satisfaction.
• Address concerns with patience and friendly communication.

Connaissances

Strong communication

Customer service

Organized & detail-oriented

Eager to learn systems/tools

Travel passion

Description du poste

Destiny&Co is seeking an Experience Support Specialist to help travelers feel confident and cared for throughout their journey. You will assist with vacation plans, provide recommendations, coordinate updates, and offer guidance so every traveler enjoys a seamless experience from start to finish.

Join a remote-friendly team that values clear communication, thoughtful service, and growth. You’ll engage with clients via email, calls, and messaging, support itinerary changes and documentation, and