Remote Travel Support Specialist

Destinytravel; Birmingham; Remote; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training provided

Job summary

Destiny&Co. is seeking a Remote Travel Support Associate to assist travelers across their journey, answering questions, handling updates, and coordinating logistics.

You will help travellers feel informed and supported through clear communication, careful documentation, and proactive follow-ups, while working from a home-based role with flexible scheduling and onboarding support. This role requires empathy, patience, and the ability to manage multiple requests in a fast-paced travel

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple requests.
• Detail-oriented and organized.
• Comfortable with online systems.
• Interest in the travel industry.

Responsibilities

• Respond to travel-related inquiries promptly.
• Assist with documentation and entry requirements.
• Support itinerary changes and confirmations.
• Monitor upcoming trips and follow up as needed.
• Resolve concerns with empathy and professionalism.

Skills

Customer service

Communication

Multitasking

Detail oriented

Online systems

Job description

Destiny&Co. is seeking a Remote Travel Support Associate to assist travelers across their journey, answering questions, handling updates, and coordinating logistics.

You will help travellers feel informed and supported through clear communication, careful documentation, and proactive follow-ups, while working from a home-based role with flexible scheduling and onboarding support. This role requires empathy, patience, and the ability to manage multiple requests in a fast-paced travel