Remote Travel Experience Specialist

Destinytravel; Bristol; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Remote work

Travel perks

Job summary

Destiny&Co is seeking an Experience Support Specialist to assist travelers with planning, updates, and guidance to ensure a seamless journey from start to finish.

You will communicate via email, calls, and messaging, handle itinerary changes, and provide destination information while upholding a patient, friendly approach. Remote work with flexible schedule is available and opportunities for professional growth within the travel industry.

Qualifications

• Strong communication across email, calls and messaging.
• Customer service experience is valued.
• Organized and detail-oriented with a willingness to learn new systems.

Responsibilities

• Communicate with clients through email, calls, and messaging.
• Support itinerary modifications, cancellations, and requests.
• Share accurate information about destinations and documentation.
• Review travel details and follow up to ensure satisfaction.
• Address concerns with patience and friendly communication.

Skills

Strong communication

Customer service

Organized

Detail-oriented

Fast learner

Job description

Destiny&Co is seeking an Experience Support Specialist to assist travelers with planning, updates, and guidance to ensure a seamless journey from start to finish.

You will communicate via email, calls, and messaging, handle itinerary changes, and provide destination information while upholding a patient, friendly approach. Remote work with flexible schedule is available and opportunities for professional growth within the travel industry.