Remote Travel Experience Concierge

Destinytravel; Greater London; Remote; GBP 25.000 - 34.000; Vollzeit

Benefits dieser Stelle

Remote work

Travel perks

Training programs

Supportive team culture

Zusammenfassung

Destiny&Co is seeking an Experience Support Specialist to ensure travelers feel confident and cared for throughout their journey. You will assist with vacation plans, provide recommendations, coordinate updates, and guide travelers to a seamless experience from start to finish.

This remote role offers a flexible schedule, travel perks, training programs, and a supportive team culture. Ideal candidates have strong communication skills, a customer service mindset, and a passion for travel.

Qualifikationen

• Strong communication skills.
• Customer service experience valued.
• Organized and detail-oriented.
• Eager to learn systems and tools.
• Passion for travel and helping people.

Aufgaben

• Communicate with clients through email, calls, and messaging.
• Support itinerary modifications, cancellations, and requests.
• Share accurate information about destinations and documentation.
• Review travel details and follow up to ensure satisfaction.
• Address concerns with patience and friendly communication.

Kenntnisse

Strong communication

Customer service experience

Organized and detail-oriented

Eager to learn systems and tools

Passion for travel

Tools

Systems and tools familiarity

Jobbeschreibung

Destiny&Co is seeking an Experience Support Specialist to ensure travelers feel confident and cared for throughout their journey. You will assist with vacation plans, provide recommendations, coordinate updates, and guide travelers to a seamless experience from start to finish.

This remote role offers a flexible schedule, travel perks, training programs, and a supportive team culture. Ideal candidates have strong communication skills, a customer service mindset, and a passion for travel.